UX/UI Case Study

Chapter: Designing a Better way for Book Clubs to connect.

CHAPTER

A Social reading app that helps book clubs stay organized, connected, and engaged.

UX/UI Case Study

OVERVIEW

Chapter is a mobile app concept that reimagines the book club experience by bringing reading progress discussions, meeting coordination, and book discovery into one thoughtful platform. It’s built for busy readers; Chapter helps members stay connected, accountable, and engaged.

Project

Role:
UX Research
UX Design
UI Design
interactive Prototype

THE CHALLENGE:

Book clubs bring readers together and give them a sense of community - However, at times managing a book club often becomes more difficult than reading the book itself. Members juggle multiple apps for communication (or there is no communication), struggle to stay on schedule, forget meetings, and lose interest in the book overtime. Existing solutions rarely provide a space that supports the entire book club experience from start to finish.

Scheduling-

Members struggle to coordinate meetings and reading schedules

Progress Tracking -

It can be difficult to see who’s keeping up with the current book

Scattered Conversation -

Conversations often happen across group texts or forms of social media, making discussions difficult to follow.

Busy readers need a simpler way to organize book clubs because existing tools separate communication, scheduling,

and reading progress across multiple platforms, making it difficult to stay engaged and connected.

Research:

Before designing Chapter, i needed to understand how people currently manage books clubs, what frustrates them, and which features would make participating easier. I analyzed more than 20 user reviews from book club apps, conducted a Google Forms survey with 3 active readers, and looked for recurring themes, feature requests, and pain points.

What I learned:

  • Readers struggle keeping discussions organized

  • Many members forget reading deadlines

  • Scheduling meetings is frustrating

  • Existing apps feel outdated

  • Users want progress tracking

  • Members enjoy discovering new books together

Research Findings + Design Solutions:

  • Members forget meetings → Reading reminders and countdown

  • Discussions become messy → Chapter-based discussion threads

  • Hard to find clubs → Personalized club matching

  • Progress isn’t visible → Reading tracker

  • Difficult to discover books → Discover page

Key Findings:

  • Participants are frequent readers

  • Most participants read 11-20 books per year

  • Communication happens through text

  • The most wanted feature are polls to choose the next book

  • 66% of participants wanted chapter-by chapter discussion.

Research Insights:

  • Readers want one place for everything

  • Communication currently happens through texting

  • Progress tracking keeps members accountable

  • Choosing books collaboratively is important

  • Chapter-based discussions reduce spoilers and improve engagement.

Research Methods:

Analyzed 20+ App Store Reviews

Competitive analysis

Identified recurring UX Patterns

Competitive Analysis:

Goodreads

Fable

Bookclubs

StoryGraph

Affinity Mapping:

Grouped feedback into common themes

Prioritized the most frequent issues

Primary Research:

  • Google Forms Survey

  • 3 active readers

  • Reading Habits

  • Book club experiences

  • Desired Features

  • This exploratory survey was used to validate design assumptions and complement secondary research. Due to the small sample size, findings are directional rather than statistically representative.

User Flow:

To create an intuitive experience, i mapped the primary user journey through Chapter.

This flow helped ensure users could easily discover a club, join discussions, track

progress, and stay engaged throughout the reading experience.

New User Journey:

[Welcome] >[Reading Preferences] > [Club matches] > [Club Preview] > [Home Dashboard]

[Home Dashboard] > [My Club] > [Update Progress] > [Chapter Discussion] > [Home Dashboard]

Existing User Journey:

Key UX Decisions:

  • Personalized onboarding

  • Centralized dashboard

  • Progress Tracking

  • Chapter-based discussions

High-Fidelity Designs:

After validating the user journey and research insights, I translate the concepts into high-fidelity designs. The goal was to create a modern, intuitive experience that made book clubs easier to organize, participate in, and enjoy.

The interactive prototype demonstrates the complete user experience, from onboarding to participating in a book club. It was created to validate navigation, inter-actions, and the overall user flow before development.

Prototype:

Reflection

Project Outcome

Chapter evolved from an initial idea that I had from my very own book club.

It began as an idea into a complete UX case study focused on improving the book club experience.

Through research, user flows, prototyping, and interface design, I created a solution that brings reading progress, discussions, scheduling, and club discovery into one place.

What I learned:

  • Research should guide design decisions rather than assumptions

  • Simplicity often brings a better user experience

  • Iteration improves usability and visual designs

  • Consistency across screens creates a stronger product

This product strengthened my UX research, interactive design, and prototyping skills while reinforcing the importance of designing around real user needs.

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Juniper House